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Our Guarantee

Satisfaction Guaranteed or your Money Back

We stand behind all our products with a industry exclusive 60-day money-back guarantee.

If you are not completely satisfied, please contact us to arrange for a return and refund. It’s that simple.

All returns must be pre-approved in advance; please do not ship us a return before you have been issued an RMA.

Refunds will be made to the original payment method when possible, usually within 2-3 days of receiving a return.

Emails indicating products were used for human or animal consumption will not be responded to and void our Satisfaction Guaranteed Policy.

Products Eligible for Refunds:

  • Any product that has not been opened or used.
  • A maximum of two opened products (including individual vials).

This guarantee applies for 60 days beginning on the day tracking shows the order has been delivered. After 60 days, we cannot guarantee you a full refund or exchange, however we will consider such situations on a case-by-case basis. Customer satisfaction is our number one priority.


Send us an email at [email protected], or visit our contact page to submit your question.

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